Heart of Wales Bikes understand that a new e-bike is a major investment, especially if you have not ridden for a while. We are therefore offering a level of service which is, to our knowledge, unparalleled in the industry.

Delivery, setup and introduction at your own home (Wales & West Midlands)

We appreciate that electric bikes, like regular bikes, are a little bit difficult to take home in a car, so we come to you. When you buy a bike, we can arrange an appointment to visit at a time of your convenience. During this visit we would not only deliver the bike fully assembled and set up, but we will help you get acquainted with your bike.

We deliver to Wales, West Midlands, and parts of the South West. Residents of other areas please phone before ordering.

30 days money back guarantee

You may have ridden an electric bike and enjoyed its performance and ease of use. But if you have not lived with one you may still have doubts whether it can keep up with your lifestyle. So we are pleased to offer a 30 days total satisfaction guarantee.

The guarantee is simple. If you are not delighted with the e-bike tell us within 30 days of purchase, and we will arrange to collect it and give a full refund. We are that confident in the capabilities of the bike.

Heart of Wales Bikes offer trade-in and cash deals!

Raleigh strongly supports its dealer network and sets the list prices. However Heart of Wales Bikes deal with all machines and can offer generous trade-in terms on your old bike, electric or conventional. We are also willing to discuss cash discounts, quantity discounts, finance and other means of making a new e-bike more affordable.

Our range of e-bikes is supplied by Raleigh. We chose to go with them for the following reasons:

1. Quality of Product - amongst the best in the business
2. After-sales support. E-bikes are workhorses. Your e-bike is added to Raleigh's service database, meaning any repair made by a raleigh e-bike dealer will be on the record, and maintenance is based on facts not guesswork. Which keeps you and your investment on the road.
3. A name that generations have learnt to trust.

IMPORTANT: We prefer to deliver and introduce the bike to the client in person. For single e-bikes we can reach the West midlands, Wales, and nearby areas. We will travel for larger deliveries. PLEASE PHONE IF IN DOUBT